Privacy Policy

At SurInSure, we are committed to protecting your privacy and ensuring the security of all personal information you provide. We understand the importance of protecting information about our users and take the necessary steps to keep your data secure.

This Privacy Policy explains what data we collect, how we use, store and protect it, and how you can manage your data.

  1. Data collected

When you visit our website or use our services, we may collect different types of information. This includes:

1.1 Personal Information

We may collect data that you voluntarily provide when you register on our site, subscribe to our newsletter, fill out forms or request information:

  • First Name, Last Name;
  • Email address;
  • Phone number;
  • Postal address;
  • Date of birth;
  • Your car details (model, year, etc.);
  • Information about your car insurance policy;
  • Payment details (in case of purchase of services).

1.2 Automatically collected data

When you visit our website, we may collect information automatically, such as:

  • The IP address of your device;
  • Browser type and version;
  • Device type and operating system;
  • Browsing history on our website;
  • Time and date of visits;
  • The source of the click to the site (e.g. search engine or banner ad);
  • Data about your interaction with the content (clicks, scrolling, time on pages).

1.3 Cookies

Our website uses cookies and other similar technologies to collect data about how you use our website. Cookies are small text files that are stored on your device and help us to improve the functionality of the site, analyze user behavior and provide a personalized experience.

You can set your browser to reject all cookies or notify you when cookies are sent. However, if you disable cookies, some site features may not work as effectively.

  1. How we use the data we collect

We use your information for a variety of purposes, including:

2.1 To provide services

  • To process requests for insurance information and to prepare personalized offers.
  • To process your purchases or orders on our website, including payments and policy issuance.
  • To provide advice and answer your questions.

2.2 To improve the site and our services

  • To analyze how users interact with the site to improve functionality and content.
  • To conduct research and surveys to understand the needs and preferences of our users.

2.3 Marketing and mailings

  • We may use your contact information to send you information about new products, services, discounts or news if you subscribe to our mailings.
  • You can opt out of receiving marketing materials at any time by following the instructions in each email or by changing the settings in your profile.

2.4 Legal Obligations

  • To comply with legal requirements, protect our rights and ensure the safety of our users.
  • To protect against fraud or other illegal activities.
  1. How we protect your data

We take all necessary steps to protect your data from unauthorized access, alteration, disclosure or destruction. This includes:

  • Using data encryption to ensure that information is transmitted securely.
  • Using secure servers to store personal data.
  • Restricting access to data to only those employees who need it to perform their duties.

However, no security system is perfect and we cannot guarantee complete protection against all threats. In the event of leaks or security incidents, we will notify you in accordance with legal requirements.

  1. Transfer of data to third parties

We do not sell, transfer or exchange your personal data with third parties for commercial purposes. However, we may share data with third parties in the following cases:

4.1 Partners and service providers

To fulfill our obligations to you, we may share your data with partner companies that assist us with payment processing, service delivery, technical support and other aspects of our business.

4.2 Legal Requirements

We may disclose your information where required to do so by law or in response to requests from authorities, court orders, or where we suspect fraud.

  1. Your rights and data management

You have the following rights regarding your personal data:

  • Right of access: You can request information about what data we hold about you.
  • Right to rectification: If your data is inaccurate or out of date, you can ask for it to be rectified.
  • Right to erasure: You can ask for your data to be deleted if it is no longer needed to fulfill our obligations.
  • Right to restriction of processing: You can request the restriction of the processing of your data in certain situations.
  • Right to data portability: You can receive a copy of your data in a structured and convenient format.

To exercise these rights, please contact us via the contact details below.

  1. Links to third party websites

Our website may contain links to third party resources, including social media and affiliate sites. We are not responsible for the content of these sites and their privacy policies. We encourage you to read the privacy policies of these sites before providing personal information.

  1. Changes to this privacy policy

We may update this privacy policy to reflect changes in the law or improvements to our services. All changes will be posted on this page with the date of the last update.